Welcome to Al Mawashi (Website or Mobile App), The owner and operator of Al Mawashi is Trans Emirates livestock trading, a limited liability company registered in the United Arab Emirates (“UAE”) under license number 5224 with its office located at Expo Road Dubai in the UAE.
The Site is an e-commerce platform that allows Al Mawashi & enterprise users to offer and sell products, and individuals to buy products.
You are eligible to register as a buyer and benefit from the Services if you meet the following eligibility criteria:
By placing an order through the application or the website, the User confirms the accuracy of all the information he/she provides. Orders are confirmed to the User within the Service interface. No contractual relationship exists between User and Al Mawashi. Al Mawashi may decide for any reason whatsoever to not accept an order and to refuse to perform it. Users may schedule the order for a selected time, date, week or month as per availability of Service.
In some cases, Al Mawashi reserves the right to limit the delivery quantity for particular products or, if needed, not to deliver a particular product at all as per the availability of the Products
User will have the right to cancel his order and request a refund if the below conditions were not met upon delivery. Refund will be within 14 working days.
The primary objective of Al Mawashi is to deliver all the products ordered in the right quantity and to a high-quality standard. User acknowledges that the Vendors are subject to stock availability and to human errors. Al Mawashi reserves the right to amend your order in whole or in part, at any time and without liability or compensation remove any item that is out of stock, damaged, spoiled, or unavailable for any other reason.
In case of these issues ever happened, the user will be contacted by Al Mawashi Support team to inform the customer if he wants to replace the item with another one or to cancel this item.
In case of an item missing upon delivery, the customer will have 2 hours to call the call center to inform of a missing item.
The delivery timing will be arranged with customer between 9 AM – 5 PM, In case of a special delivery timing outside the mentioned timing you should call the call center to inform them. If the driver arrived to the customer address after informing them but didn’t find them, another delivery timing will be arranged with the call center team. In case of bad weather, wrong address, lack of access permits another delivery timing will be arranged. The driver should give the customer an invoice & delivery proof.
Al Mawashi guarantee to provide prices excluded with VAT but it will be included during the checkout page for the countries subject to taxes.
Al Mawashi holds the right to change the prices of items & services at any instant.
Payment through the Website or the mobile App can be done through the following methods
We take care to update the product information in the Service regularly. In rare cases, the information may deviate from the details printed on the product packaging. In such an instance, the information on the packaging takes precedence. Because recipes may change anytime, we recommend that you regularly consult the ingredients list and allergy-related information on the packaging.
USE OF THE SUPPORT IS ENTIRELY AT YOUR OWN RISK. CHANGES ARE PERIODICALLY MADE TO THE SOFTWARE APPLICATIONS AND MAY BE MADE AT ANY TIME WITHOUT NOTICE TO YOU. THE SUPPORT IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Al Mawashi MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE CONTENT PROVIDED THROUGH THE SUPPORT OR THE CONTENT OF ANY SOFTWARE APPLICATIONS LINKED TO THE AL MAwashi SOFTWARE APPLICATIONS. AL Mawashi ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE AL MAWASHI SOFTWARE APPLICATIONS OR THE SUPPORT; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF AL MAWASHI'S SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION THEREIN.AL MAWASHI DOES NOT WARRANT THAT THE SOFTWARE APPLICATIONS WILL OPERATE ERROR-FREE OR THAT THE SOFTWARE APPLICATIONS AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS. IF YOUR USE OF THE SOFTWARE APPLICATIONS RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, AL MAWASHI SHALL NOT BE RESPONSIBLE FOR THOSE COSTS. AL MAWASHI, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. AL MAWASHI MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE CONTENT, SERVICES, SUPPORT, SOFTWARE, TEXT, GRAPHICS OR LINKS. AL MAWASHI AND ITS AFFILIATES AND LICENSORS CANNOT AND DO NOT GUARANTEE THAT ANY PERSONAL INFORMATION SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, DELETED, DESTROYED OR USED BY OTHERS
This Agreement is governed by the laws of the country where Al Mawashi services are available, the courts shall have exclusive jurisdiction and venue over any dispute arising out of or relating to this Agreement, and each party hereby consents to the jurisdiction and venue of such courts. Without regards to its conflict of laws principles. If any provision of this Agreement is found to be invalid in any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. Any offer for any product, feature, service or application made on this Software Applications is void where prohibited.